Who created this chatbot?

The creator of this chatbot is the Advisera company. The AI team is led by Dejan Kosutic, Advisera’s CEO and main ISO 27001 expert, and Carlos Cruz is the main expert for ISO 9001 and 14001.

This chatbot was created to help users with questions related to ISO standards and other compliance frameworks. It is designed to provide quick and accurate answers to common questions and to help users navigate the complexity of compliance frameworks.

Which materials are used to train this chatbot?

The chatbot was trained exclusively using curated materials written by Advisera's team of experts.

No external data was used for the development of this chatbot.

Is this chatbot supported by ISO?

This chatbot is not supported by the ISO organization. However, it is designed to help users understand and comply with ISO standards and frameworks.

What is the purpose of this chatbot? Why was this chatbot created?

The purpose of this chatbot is to provide quick and accurate answers to common questions related to ISO 27001, ISO 9001, and ISO 14001 implementation, certification, maintenance, and similar. It was created to help users navigate the complexity of ISO compliance and to provide a more efficient way to access information and guidance.

How does this chatbot use my data?

This chatbot stores information about questions and answers to improve accuracy and performance. The chatbot stores login data and is securely guarded and only used for authentication purposes.

Personal or any other sensitive information you enter into the chatbot will not be used for training the chatbot.

The chatbot uses OpenAI’s API service for generating responses based on user prompts, and OpenAI will not use this data to train their models either according to their usage policies: https://openai.com/policies/api-data-usage-policies

How is this chatbot different from other chatbots?

Experta is different in 3 key ways:

  1. Experta is focused only on ISO 27001, ISO 9001, and ISO 14001, it does not cover other topics.

  2. Experta is trained only with curated materials written by Advisera’s team of experts; no external data was used for the training.

  3. If you enter any personal or sensitive data into Experta, it will not be used for training the model.